Bank rating displayed here is the average value for all Wells Fargo Bank branches. A total of customers had cast their vote for branches and in average, Wells Fargo Bank got a score of 3. The bank has reviews or customer complaints filed. Bank Name: Wells Fargo Bank. Bank Class: National Bank. Locations: Branches in 37 states.
Web Address: wellsfargo. Headquarters: N. AL Alabama. AK Alaska. AZ Arizona. AR Arkansas. CA California. CO Colorado. CT Connecticut. DE Delaware. DC DC. FL Florida. GA Georgia. ID Idaho. IL Illinois. IA Iowa. KS Kansas. Checks deposited after pm weekdays or on bank holidays are considered received the next business day. Cash deposits are available for use immediately.
Some ATMs within secure locations may require a card for entry. You have an older version of Internet Explorer that won't allow you to use all the features in our Locator tool. Filter by Narrow Your Search. Bank Only. Bank Within a Location. Open Saturday. Bank Drive Up. ATM Drive Up. The so called branch manager was incompetent and uninformed, and she had no clue regarding proper and customary banking procedures. Worst yet, she was extremely arrogant, impolite and unfriendly.
Don't go there if you want knowledgeable manager or friendly service. There was one teller at the counter and one at the drive thru. With only one customer ahead of me I was surprised when I waited over five minutes.
At the ten minute mark, the customer asked the sole teller if there was someone else to help. Andy responded that the girl was "in the back. Andy responded, "I don't mind if they wait. I was furious. What poor, ridiculous service. I expect to wait my turn and realize there are situations that take longer to address. The fact that Andy could've call on the other teller to help and had the audacity to verbally say he didn't care that the line of four had to wait was infuriating!!
The 55th St branch is closest to my new house. I will not make the mistake of returning to it. No one was available besides the teller to visit with.
I hope someone will care enough to read this feedback and address the issue. I'm still upset about the situation the next day and will certainly share this with everyone I can!! As usual, unsatisfactory service! Manager was absent so Nobody could verify My account and Routing number in a letter to Medicare!
Your website says lobby hours are 9am - 6 pm. However, when I called at am the voicemail message said you weren't open until 10 am. Please answer your phones during the same hours as the lobby hours or adjust your website.
This is the kind of inconsistency that makes for bad customer service. Poor, poor, poor customer service and highly understaffed. Definetly does not exist to provide customer service, just want to make money. I understand it's a business but years of mistreatment I've received from this bank made me so furious I will take my business somewhere else. From my personal experience, i highly suggest not banking at this location. Dear Messers, I received a letter dated on March 24, saying that I did't have enough funds What should I do?
Thank u a lot. I have my own "personal banker" Dan Smith. He knows my family, we know him and he always solves our problems! I was in there today to deposit money and was greeted with smiles, professionalism, and also received some really good advise.
As a business owner receiving constructive criticism is always needed. I may end up utilizing this bank more for my business. Thanks guys! I kept the truck and the bugs!! This bank was excellent service and staff were really helpful and friendly If we lived here in Kissimmee we would use this bank.
The branch manager, Corina Garcia, lacks finesse and social skills. She's like a bull in a China shop. Someone needs to tell her this isn't East Austin. There's no need to act that way.
I quit going to to this branch. Had some issues with a few online payments that morning because my address wasn't updated for my card.
It was resolved. There was almost triple the amount needed available in my account. The teller called the manager over who told me my funds were not avail and to return tomorrow. I provided all the necessary identification and also explained what happened rallied that morning and even told them the charges that were made during the day if there were concerns about the account.
She informed me that the funds weren't avail. She said it was at her discretion. I called the number and they assured me the funds were available. I returned into the branch and was still unable to to withdraw funds. I had to go to the next closest branch which let me withdraw the funds but I was unable to get back to make my payment by 5pm.
The manager at the Henrico branch was very condescending and made me feel very uncomfortable and embarrassed in front of customers. She didn't want to explain or even rationalize her decision. It was "at my discretion" and "the funds aren't available". Excellent attention! Really nice people. Great experience. Thank you Lisbeth Santana for your help.
If you can go to a different location, DO IT!! Five calls later, I still couldn't reach a live person. Misty Sampson was my banker and she was amazing. Helped me understand everything and got me in and out in 20 min. Misty was very polite and helped me get all my needs taken kare of. I have visited several Welles Fargo banks over the years. During transaction I requested a transaction history and received it for a different account of mine. I requested the desired transaction history from someone who happened to be a store manager, jon lui.
I gave him my transaction receipt and my transaction history. I began to input my card and pin in the machine when he asked for ID. Since I was just at another teller I thought that would be sufficient and I had just given him my papers. He began to explain why I needed an ID.
I showed him my ID and he continued to tell me about identification. I said I didn't need a lecture, I just wanted the transaction history I requested. He decided to give me back the bank receipt only, not the original transaction history I had given him with it.
He came from behind the glass with the second transaction history only and decided to give me a lecture in front of the entire bank about identification. I told him I had been baking for 50 years. He didn't like it and threw me out of the bank. Jon lui the store manager said he wasn't going to give me my paper back and I could call all the numbers I wanted to and bragged, go ahead take my name.
He also threatened to call the police and laughed in my face. I was disrespected because I didn't want him to lecture me in a bank full of people. Jon Lui was condescending, cocky and very disrespectful and let the title of store manager go to his head.
I reported the incident and received a call from the district manager, who gave the niceties and said he would get more training??????
I felt slimed. I am a long standing customer with Wells Fargo Jon kui has no business in any customer relation capacity, especially at a large financial institution. There was no need for him to flex his muscles after I gave him my ID. And there was no need for him to keep my original transaction detail.
This is the worst banking experience I have ever encountered. There too many alternatives that give better service with professional courteous store manager. Orlando tower Numerous attempts to contact the senior teller I drive past 3 Wells Fargo branches to get to this branch. The drive is worth while. Service 1, Attitude 1, Clean Bank 1, and knowledge of brand 1. I love the Wilsonville Wells Fargo branch.
The staff is professional and friendly. They know me. This is my bank. This branch of Wells Fargo Bank is far and away the worst example of corporate banking at its worst. Rude and unhelpful. Sejel Patel always helps me straighten out the accounts with your bank. She makes her job seem effortless. She is so kind and is always so happy and willing to help.
It is my pleasure to deal with her. You are lucky to have her as an employee. Disappointed again. First time refinancing, this time when trying to invest monies. Practically no one there could explain why return on savings so low not show math and then inappropriately wanted to know where we got money from to invest.
I hate to say this but this is worst Branch to do the simple deposit, PA State issued Id or PA Driver license dose not work even Wells Fargo Bank issued card dose not work to do deposit at this particular branch. Managers and Tellers need more training.
Tellers and managers simply denied me to do the deposit of my check. Simple as it is.. Manager and Tellers are Prejudice at Fairlane village mall. I would never go at this location or branch. Wells Fargo Bank Branch Locations 4. About More. Verify if a check is good. Check verification. Find Branches Near Me. Established On: Jan. JavaScript appears to be disabled in your browser.
This form requires JavaScript to work. How was your experience at this Bank? Let others know what you think. Leave your Review, Suggestion, Complaint or Tip below: leave this field blank to prove your humanity. Reviewer: Djamel Mohammed cherif. Reviewer: david ambs. Reviewer: Anonymous User.
Reviewer: Marcy. Reviewer: Phyllis Haugen. Reviewer: Debbie Kilgore. Reviewer: Amare Hailu. Why was the drive up window closed today may 7 ? Is the lobby finally open again? Reviewer: Brenda White. Reviewer: Veronica gale guy. Brinks chase wells or Loomis United fedauity bank united bank critter app.
Reviewer: Art Gallary. Reviewer: Mizz Tina Bryson. Reviewer: Angel Sayles. Been Watling. Nos 5 years. Deciesed wifes.
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Reviewer: S. Reviewer: Artemisa Arce. Reviewer: McClain. Great service! Juan was very nice and helpful in helping me open an account. Reviewer: Christine Kiedrowicz.
Reviewer: Rajapartaparya.
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