Thank you for your support. Making a purchase with an American Express gift card is the exact same process as using your credit cards.
Simply enter your card information during the checkout process. Your Amex card will provide the card number, expiration date, and CSV number for security purposes. Your billing information is your personal address, which includes the ZIP code.
You will not need the four-digit CID number when making an online purchase. A CSV number is a three-digit number used for security purposes during checkout. You can find the CSV on the back of the card. During checkout, use the card number, expiration date, and CSV number for payment. For payment method, select Credit Card and American Express if given the option. You should enter in your home address for the billing information. The zip code used for American Express gift card purchases should be your zip code.
Please log in with your username or email to continue. No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Related Articles. Article Summary. Method 1. Navigate to the main American Express website. Type www. It's important to start at the company's main site rather than typing "American Express gift card balance" into your search engine because there are many authentic-looking scam sites on the web phishing for account numbers.
Many of these scam sites look like they're affiliated with American Express, but if you check the navigation bar, the website address will start with a prefix like "www" or some other variation. This should be an immediate red flag. You can also go directly to www. Keep in mind that if you make any mistakes when typing in the address, you could be taken to a scam site. Click the "Cards" tab at the top left of the homepage. At the top of the page, you'll see tabs like "My Account," "Travel," "Rewards," and so on.
Click "Cards" and wait for the dropdown menu to appear. Click "Gift Cards" under the "Prepaid Cards" dropdown menu. A large dropdown menu will appear after you click "Cards. Click the "Check Balance" tab at the top right of the page. After you click "Gift Cards," you'll be taken to the main gift card page. There will be a few tabs at the upper right hand corner of the page.
Click "Check Balance. Please note that you will not be reimbursed for any funds on the card that were used before contacting American Express. Shop Quill. Related articles. Thank you for subscribing! You may also call Customer Service for more information at Received a Gift Card?
Frequently Asked Questions. What is it? What should I know about using my Gift Card? Where can I use my Gift Card? Are there places where the Gift Card cannot be used? Also, the Gift Card cannot be used: For recurring billing payments, such as utilities, subscriptions, or cellular phone service.
For receiving cash or cash equivalents, such as at ATMs or at a bank. At other merchants or merchant industries that American Express may determine. For transactions requiring preauthorization for less than the full value of such transactions.
Can my Gift Card be used outside of Canada? Do I need to do anything before using my Gift Card? Does my Gift Card expire?
What should I do if my Gift Card is lost or stolen? Can value be added to my Gift Card? How do I keep track of the value of my Gift Card? You can check your balance at americanexpress. You can also keep track of your balance by using the balance tracking section on the back of your Gift Card. When you pay for a purchase, deduct the amount you have paid from your previous balance and write the new balance in the box on the balance tracking strip on the back of your Gift Card.
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